Fault Board
mediumNeeds triageMerakiWi-Fi perf
Wi-Fi performance degraded on branch-mr-01
branch-mr-01 shows high airtime contention and degraded client experience.
Branch - Oakland · branch-mr-01 (MR46) · 5/29/2026, 8:58:44 PM
Root-cause analysis
Diagnosed cause
Moderate Wi-Fi degradation, source unclear
RCA confidence60%
Below the 70% threshold — routed to human triage, no fix pre-formed.
Reasoning
Performance is degraded but airtime is not clearly saturated; could be client-side or interference. Surface for human triage.
Generated by heuristic
Evidence trail
channel_utilization2.4/5GHz channel utilization: 62%
Utilization elevated but below the contention threshold.
Normalized telemetry (1)
2.4/5GHz channel utilization62%
Needs human triage
Either RCA confidence is below the 70% threshold or there is no safe automated fix for this device, so no fix has been pre-formed. Review the evidence and handle it manually.
Recommended steps
- 1.Move the device closer to the access point or remove obstructions.
- 2.Change the Wi-Fi channel in the router admin (try 1/6/11 on 2.4GHz, a clear 5GHz channel).
- 3.Check for interference from neighboring networks or microwaves/baby monitors.